Returns & Exchanges

At Sven & Son®, we want you to experience the ultimate in sleep comfort, which is why we offer a 120-night trial on our premium mattresses and a 30-day return policy on adjustable bases. If your purchase doesn't provide the perfect rest, our team is here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via phone or email within your trial period to begin your return authorization.

• 2.
  Verification & Preparation

  Provide your order number and photos of the product to ensure it meets our quality standards for return eligibility.

• 3.
  Schedule Pickup

  For large items like adjustable bases and mattresses, we will coordinate a professional removal service to collect the product from your home.

• 4.
  Receive Your Refund

  Once the item is received and inspected at our facility, we will issue a full refund to your original payment method, minus any applicable shipping or restocking fees.